How can we help?
Questions? Ask in our Facebook group
Getting started
Set up sprkly and send your first post.
- Too busy? Our done-for-you scheduling serviceToo busy to post? Send us your finished content and we schedule and publish it for you. Up to 30 accounts, US$50 your first week, then US$100 a week.1 min read
- Getting started with sprklyNew to sprkly? Go from a fresh account to your first scheduled post in three steps: connect an account, schedule a post, then fill your queue.1 min read
- Schedule your first postA two-minute walkthrough of the Compose page: pick an account, add a photo or video, write a caption, choose a time, then hit Schedule.2 min read
- Supported media formats and sizesWhat to upload so posts go out the first time: JPEG photos, 9:16 MP4 video, how many photos each platform takes, and the rules for Stories.1 min read
- How to contact supportHow to reach the sprkly team by email, what to put in your message so we can help you fast, and how soon you can expect to hear back from us.1 min read
- Do I need a business account to schedule Instagram posts?Yes. sprkly posts to Instagram Business or Creator accounts, not personal ones. Switch in the Instagram app, then connect in Settings.1 min read
Still stuck?
A real person reads every message. We reply within one business day.