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Getting started
- Too busy? Our done-for-you scheduling serviceToo busy to post? Send us your finished content and we schedule and publish it for you. Up to 30 accounts, US$50 your first week, then US$100 a week.1 min read
- Getting started with sprklyNew to sprkly? Go from a fresh account to your first scheduled post in three steps: connect an account, schedule a post, then fill your queue.1 min read
- Schedule your first postA two-minute walkthrough of the Compose page: pick an account, add a photo or video, write a caption, choose a time, then hit Schedule.2 min read
- Supported media formats and sizesWhat to upload so posts go out the first time: JPEG photos, 9:16 MP4 video, how many photos each platform takes, and the rules for Stories.1 min read
- How to contact supportHow to reach the sprkly team by email, what to put in your message so we can help you fast, and how soon you can expect to hear back from us.1 min read
- Do I need a business account to schedule Instagram posts?Yes. sprkly posts to Instagram Business or Creator accounts, not personal ones. Switch in the Instagram app, then connect in Settings.1 min read
Connect accounts
- How do I connect my social accounts?How to connect Instagram, TikTok, YouTube, Threads, Facebook, Bluesky, X, LinkedIn and Telegram to sprkly, and what each platform needs before it connects.2 min read
- Connect InstagramLink an Instagram Business or Creator account to sprkly in about a minute. See what you need, the five steps, and how to fix it if it fails.1 min read
- Connect TikTokLink your TikTok account to sprkly. It connects right away. See what you need, the five steps, and what to do if the connect fails.1 min read
- Connect YouTube ShortsLink your YouTube channel to sprkly, and your posts go out as Shorts. See what you need, the steps, and how to fix the wrong channel.1 min read
- Connect ThreadsLink your Threads account to sprkly with your Meta login. See the steps, how to add a second account, and what to do if it fails.1 min read
- Connect BlueskyLink Bluesky to sprkly with your handle. You sign in on Bluesky, so we never see your password. See the steps, what you can post, and fixes.1 min read
- Connect XLink X to sprkly in a few clicks. See what you can post, the monthly post limit per account, and what to do if it fails.1 min read
- Connect LinkedInLink your LinkedIn profile to sprkly in a few clicks. See what you can post, why you sign in again every 60 days, and what to do if it fails.1 min read
- Connect TelegramPost to your Telegram channel, public or private. Add the sprkly bot as an admin and it posts for you. See the steps, what you can post, and fixes.2 min read
- Connect a Facebook PageLink a Facebook Page you run to sprkly. You pick the Page as you connect. See what you need, the steps, and the fix if no Pages show up.1 min read
- Disconnecting accounts and deleting your dataHow to disconnect a social account, what happens to your access tokens and scheduled posts, and how to delete your sprkly account for good.1 min read
Publishing
- Schedule a Reel in sprkly: specs and 3 stepsPost a Reel at the time you pick. The 2026 Reels specs sprkly checks, how to add a cover, and 3 steps to schedule it in sprkly.3 min read
- How to schedule TikTok videosStep by step: prepare a vertical video, connect TikTok, set the required privacy level, and schedule TikToks to publish automatically.4 min read
- Why does Instagram crop my carousel photos?Instagram crops every carousel slide to the shape of slide 1. Export all slides at one shape, and put the shape you want first.1 min read
- What is the Instagram caption character limit?An Instagram caption holds 2,200 characters, and Instagram says up to 5 hashtags. A DM holds 1,000 bytes. Every limit in one table, with sources.3 min read
- Why is my YouTube video not showing as a Short?YouTube makes a video a Short by its shape. Vertical or square can be a Short. A wide 16:9 video never is, and nothing can force it.2 min read
- What is the Threads character limit?A Threads post holds up to 500 characters. Text-only posts work, links are allowed, and up to 20 photos post as one carousel.2 min read
- Why did my Facebook Reel post as a normal video?It missed a Reel rule, so sprkly sent it to your Page feed. A Facebook Reel must be 9:16, 3 to 90 seconds, and at least 540 x 960.2 min read
- How to schedule Facebook posts and ReelsSchedule Facebook Page posts and Reels in five steps. See what sprkly can post, how to post to Instagram and Facebook at once, and how to plan the week.4 min read
- Can you schedule Instagram Stories?Yes. sprkly schedules Instagram Stories with one photo or one video up to 60 seconds. Stories carry no caption and no stickers.1 min read
- Where does the caption go when you schedule a TikTok video?In the title. A TikTok video has one text field, the title, up to 2,200 characters. sprkly joins your title and caption into it.2 min read
- Can I schedule posts to my Facebook profile, or only a Page?Only a Page. sprkly posts to Facebook Pages you manage, not to a personal profile. You pick the Page while you connect Facebook.2 min read
Automation
- Connect Instagram for DM automationConnect your Instagram Business or Creator account, allow two permissions, and check for three green dots. Then set up your first automation.1 min read
- Send a DM when someone comments a wordSend an Instagram DM when someone comments a keyword. Pick a post and a word, add your link, and sprkly sends the DM. It can reply in public too.1 min read
- Answer story replies and mentionsSend a DM when someone replies to your Instagram story, or say thanks when they mention you in theirs. It watches your whole account.1 min read
- Reply to a word in your DMs, and set a default replyGive each word people DM you its own answer, up to 10 words. Then add a default reply for any other DM. It goes out once a day per person.1 min read
- Ask people to follow before they get the linkAsk people to follow you before they get your link. Once they follow, the DM with your link goes out. People who already follow skip the ask.1 min read
- Collect an email, then send a linkCapture leads in Instagram DMs. When someone comments your word, sprkly asks for their email, saves it, and sends your thank you and link.1 min read
- Use the inbox and take over a chatSee each person's comments and DMs in one inbox. Reply yourself, or take over a chat so automation stops replying to that person.1 min read
- Start from a template, or import and export oneStart from a ready-made Instagram automation and fill in a few boxes. You can also export yours as a file, or import one someone shared.1 min read
- Send people to WhatsApp from InstagramWhen people comment a word on your post, DM them a button that opens a WhatsApp chat with you. Use your phone number, your username, or both.3 min read
- Set up templates from ClaudeAsk Claude to set up an Instagram auto reply from a sprkly template, pause one, or tell you how many people your automations messaged.1 min read
- Run one automation on several accountsSet up one automation and run it on several Instagram accounts. Each account gets its own copy and answers its own comments and DMs.1 min read
- Set it up before you post: "My next post"Set up comment to DM before your post is out. Pick My next post, and the automation starts on the next Instagram post you schedule in sprkly.1 min read
- Post a first commentWrite one comment, like "Comment GUIDE for the link." sprkly posts it under each new Instagram post you schedule. On every paid plan.1 min read
- Stop after a number of people, and the daily limitStop an automation after a set number of people, choose how often one person can get it, and see how the daily and monthly limits work.1 min read
- End an automation on a dateSet an end date on an Instagram automation. It turns off at that time in your time zone. Pick a later date to turn it back on.1 min read
Why posts fail
- Why did my post fail, and what happens next?Why a post fails, how sprkly retries it for you, when we email you about it, and how to fix the most common cause on each platform.1 min read
- Why do I keep having to reconnect my Instagram account?Instagram connections expire and get cut off. sprkly renews them on its own, and emails you when only a reconnect in Settings will fix it.2 min read
- Why won't Instagram process my video?Instagram took the upload but could not finish it. It is usually how the video was encoded. Re-export as MP4, H.264 and AAC, at 9:16.2 min read
- Why did my TikTok photo post fail?TikTok rejects a photo post unless every photo is the exact same pixel size. Export them all at one size, such as 1080 x 1920, and reschedule.2 min read
- Why is my scheduled post still showing as scheduled?A post stays Scheduled until its time. Past that, the connection has usually expired or the platform is still processing the media.2 min read
Analytics
- How many posts before my best time to post means anything?sprkly needs at least 3 posts in an hour, and a tenth of all your posts, before it trusts a best hour. Below that it tells you it is only a hint.2 min read
- How to read your analyticsWhat each number on the sprkly Analytics page means, what each platform shares, how often numbers update, and when to trust a best hour.4 min read
Billing and plans
- How the free trial and billing workHow the 7-day free trial works, what the Creator, Brand, Pro and Agency plans cost each month, and how to cancel at any time from your Settings page.5 min read
- Is there a free scheduler for Instagram and TikTok?Yes. sprkly Free posts to Instagram and TikTok with 3 accounts and 10 queued posts per account, and the queue refills as posts go out. No card.2 min read
- How long does sprkly keep my photos and videos?sprkly keeps your media until it posts, then deletes the original 48 hours later. A smaller copy of each photo and a still of each video stay.2 min read
AI assistants
- How do I post to Instagram from Claude?Add sprkly as a connector in Claude, sign in, and ask Claude to post. It needs a sprkly paid plan or the trial, and a photo or video.2 min read
- Can ChatGPT post to Instagram and TikTok for me?Yes, with sprkly added as a connector in ChatGPT developer mode. It schedules posts to the Instagram and TikTok accounts you connected in sprkly.2 min read
Workflows
- Can I schedule posts with an API?Yes. Make an API key in sprkly and schedule posts from your own app, a CMS, or a no-code tool. See the steps, the scopes, and a first request.1 min read
- Build Zapier and Make templates with the sprkly APIUse the sprkly API as the posting step in Zapier or Make. Connect your accounts, make an API key, then copy a template that schedules posts.2 min read
- How to batch a week of content in one sittingA simple way to batch your content: plan, make, then schedule a full week of posts in one sitting. Most weeks it takes less than an hour.1 min read
- How to build a simple social media content calendarA light content calendar for creators: pick your themes, fill a weekly grid, and schedule the posts so your plan really goes out on time.1 min read
- How to plan a month of content (free calendar template)A simple system to plan a month of social posts: themes, a weekly grid, batching, and scheduling so every post really goes out. Free template inside.5 min read
- How do I post one video to TikTok, Reels and Shorts at once?Export one vertical 9:16 video, pick TikTok, Instagram and YouTube in one post, add a title for TikTok and YouTube, and schedule it once.2 min read
- How do I get a client to approve posts before they go out?On sprkly Brand and up, a post can wait for approval. The account owner gets an email with an Approve link. Nothing goes out until they say yes.2 min read
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